Privacy notice

This notice explains how we handle information you share when submitting a request or contacting support. We keep it focused on what’s needed to respond and coordinate the experience details you ask about.

What we collect

When you inquire, we typically collect your contact details (such as name, email, and phone), travel preferences (like preferred date and traveler count), and the message you send (including accessibility notes if you include them).

Why we use it

We use your information to respond to your request, share relevant experience details, and coordinate next steps. If you opt in to updates, we may email you about your inquiry.

How long we keep information

We keep request details only as long as needed to handle your inquiry, communicate about it, and meet applicable obligations. If you contact us with questions about your request, we’ll respond as part of that process.

Sharing information

We do not sell your information. We may share limited details needed to coordinate the experience you requested. We aim to share only what’s relevant for the response and next steps.

Your choices

If you included an email updates checkbox, you can update your preferences by contacting support. You can also reach out to ask questions about the information tied to your request.

Questions about privacy

If you have privacy questions or want to update inquiry details, please visit the support page and send us a message.

Contact support Return to request page